Your Cable. Our Promise.
As engineers, we’re obsessed with making our products perform better. And making them work and last longer.
Our precision manufacturing process ensures that our products are robust and very reliable. And because everything is hand-made, it gives us total control and enormous flexibility in maintaining, supporting, and customising our products.
Remake. Revive. Repair. Repurpose. Remarkable.What does this mean in practice?
For example, we can:
- 01
Repair — with a like-for-like replacement of worn or damaged parts.
- 02
Remake — some legacy parts are no longer available for repairs. But we’ll have a newer equivalent available, typically of superior quality.
- 03
Repurpose — you might now prefer spades at one end of a speaker cable previously fitted with Z-plugs at both ends. Or convert a lengthier set of leads into a combination of cables and matching jumper links.
- 04
Revive — enhance the performance of older cables by fitting our latest generation RCA connectors or adding Grun terminations.
That’s not all. We can also:
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Customise — we can offer colour and finish options* on selected cables from the Aspire and High End levels (*Applies to new orders as well as existing items).
And it’s not just cables.
Okay, we admit it, it’s mostly cables. But if you have any version of either of our Eos Modular mains blocks and you find yourself moving abroad, we can swap the UK sockets for European or US equivalents. (And do likewise with the mains plugs on any Eos mains cables, of course).
Or if you have a 6-way Modular 4.0 mains block and you’d like three converted to filtered sockets to suit additional digital sources, that’s not a problem.
The fact Atlas do all this in-house means we’re very versatile, so if you don’t see the exact thing you’re thinking of, get in touch.
So. Let’s get started.
Step One:
International customers:
Please contact the exclusive distributor for your country to establish which services are available locally to you.
UK customers:
or call 01563 572666 to access technical assistance.
During this call, we’ll advise you what services can be offered with regard to your specific product and what the cost will be.
On completion of this consultation, we‘ll then ask you to visit our online portal to create a ‘Cable Services’ account.
Step Two:
Order your upgrade/repair.
On completion of account setup, enter the ‘Remake, Repair, Repurpose’ section and purchase the components you have been advised are needed for the work to be carried out.
A return carriage fee (UK-only) will automatically be added to your invoice.
At the payment checkout, you will be asked to confirm the details of the changes you wish made to your cable/product.
Step Three:
Return your cable/product.
On confirmation of your order, please pack your item(s) appropriately and return it to Atlas at the address shown on your Invoice/Order Confirmation.
Remember to include in the packaging your full contact details and your order reference number. If possible, print a copy of your Invoice/Order Confirmation and include that in the package.
NB. If you’re returning a high-value item, we recommend a tracked postage option to ensure it arrives safely.
Step Four:
Work carried out by Atlas.
Your cable/product(s) will be modified, refreshed or repaired as specified within our target 5 working days from receipt. We‘ll send you confirmation of despatch from Atlas.
Step Five:
Enjoy.
Your product will gain a new lease of life. We trust it will provide many more years of listening pleasure.