5 Year Guarantee
Register Your Atlas Products To Activate Your Guarantee
Please register your Atlas product(s) and/or optionally join our Mailing List to receive our annual Atlas newsletter and to receive our Atlas ‘Burn-in’ tracks.
To activate your warranty, please register your Atlas product(s). If you have any difficulty, please email or call us on +44 (0)1563 572666.
When completing the registration process, you will be asked to enter a serial number. The serial number can be found on either the packaging box or the Product guide included with each cable. To obtain repairs or replacements within the terms of the guarantrr, please return the product to the Atlas distributor in your country.
This warranty is made by Atlas (Scotland) Limited. No person, including the distributor/dealer, is authorised to make representation or warranty on behalf of Atlas (Scotland) Limited, and Atlas assumes no responsibility thereof. All claims must be made within 10 days of discovery of the defect. Normal wear, accident abuse, neglect, improper assembly, improper maintenance by other than an authorised distributor/dealer is not covered by this warranty. Any returns/shipping costs for claims are not covered by this warranty.
‘Burn-in?’
The concept of ‘burning-in’ cables in may sound strange, since the terms ‘burning-in’ or ‘running-in’ are more usually used to explain the improvements experienced with mechanical devices after a period of use. However, cables also change with use. We recommend a minimum of 72 hours of sustained ‘burn-in’ to attain maximum performance from new, during which time the cable’s dielectric (the material insulating the actual signal conductor) becomes ‘charged.’
To help shorten this process, a collection of free test signals are available from us on completion of your product registration. Digital as well as analogue cables benefit from this process.
Cookie Consent (JotForm).
As noted in our Cookie Policy, the analytics software we use on our website doesn’t track or identify you personally.
There’s one exception, the JotForm software we use to manage our Product Registration and Newsletter sign-ups does require we recognise you (just as your bank or online retailer ‘remembers’ you), and requires cookies to do that.
While the software is fully GDPR-compliant, we do require your consent for the cookies, so please tick the box at the top of the form to submit.
the performance connection
